Frequently Asked Questions


What types of vehicles are serviced?

All types of vehicles, except automobiles.

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Who are your vendors?

Independent vendors, as well as every OEM dealer (truck, trailer, and refrigeration) and all major brand tire dealers.

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Are vendors monitored and rated for service quality?

Vendors are ranked on performance, quality of service, and pricing after each completed event.

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How is billing handled?

All vendor fees are paid directly at time of service through FleetNet.  A single invoice is then issued to the customer with vendor fees and the FleetNet service fee.

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What forms of payment are accepted?

FleetNet accepts Mastercard, Visa, American Express, ComCheck, EFS, and T-Chek.

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How do I become a FleetNet participant?

To open an account with FleetNet, the following forms need to be completed:

  • Service Agreement
  • Credit Application
  • Customer Profile

Submit forms:

By fax: 704-732-6261
By email: sales@fleetnetamerica.com
By mail: PO Box 970, Cherryville, NC 28021

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