2008 News and Press Releases
Press Release - (Cherryville, North Carolina, August 11, 2008) FleetNet America, Inc announces an enhanced towing service for customers called Transport and Tow Quote. FleetNet Select Towing & Recovery addresses Non-Consensual Towing and Incident Management. Heavy and Medium Duty towers with contracted rates ensure cost containment on a national level. Using the same vendor network, FleetNet developed a program called FleetNet Transport & Tow to handle non-emergency long distance towing. The goal of the program is to handle all the "leg work" associated with finding a qualified tower in the needed area, handle all the administrative work, and pay the vendor. FleetNet will compile three quotes for a particular event and present the detailed options to customers. Once the customer decides which option best fits their needs, FleetNet schedules the vendor and monitor the event until delivery at destination is complete. Therefore, saving time, money, and worry. To learn more about this program, please call 1-888-525-2324.
FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and nonscheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of over 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.
Contact: Ms. Heather C. Holt
Telephone: (800) 438-8961 Ext. 2544
Press Release - (Cherryville, North Carolina, August 4, 2008) FleetNet America, Inc announces the recent hiring of Michael Anderson as Controller. Michael, a certified public accountant, joins FleetNet with over 17 years experience in related financial positions with service driven companies. As the accounting officer at FleetNet, Michael will be responsible for accessing, designing, and setting up accounting systems to ensure effective and efficient recording of accounting transactions, as well as monitoring adherence to established operating procedures and internal controls. Michael has an MBA in Marketing from Wake Forest University as well as a BS in Accounting from UNC Charlotte. Michael lives in Statesville with his wife, Arlene.
FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and nonscheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's call coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of over 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.
Contact: Ms. Heather C. Holt
Telephone: (800) 438-8961 Ext. 2544
Press Release - (Cherryville, North Carolina, July 17, 2008) FleetNet Select Towing & Recovery program utilizes over 3,000 contracted towers, the largest nationwide network of heavy duty towers, to address Non-Consensual Towing and Incident Management as well as Accident Recovery, Load Swap and more. Medium and Heavy Duty towers with contracted rates ensure cost containment on a national level. FleetNet also has valid vendor insurance certificates on file for current Select vendors. Using the same Select Towing vendors, FleetNet developed a program called FleetNet Vehicle Securement which promptly secures a fleet’s abandoned equipment minimizing the risks as well as the cost of undelivered freight and uncontrolled equipment. The Transport & Tow program is for non-emergency long distance towing.
FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and non-scheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of over 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.
Contact: Ms. Heather C. Holt
Telephone: (800) 438-8961 Ext. 2544
Press Release - (Cherryville, North Carolina, May 20th, 2008) FleetNet America, Inc. is pleased to announce additions to its sales and marketing staff that are a part of FleetNet’s continuing focus on reaching and surpassing its growth objectives.
David Penley is FleetNet’s new Regional Sales Manager. David comes to FleetNet from TMT (Transman) Software where he was the Director of Customer Satisfaction and Regional Sales Manager. Prior to joining TMT, David held various sales management positions with transportation-related companies including Melton Technologies, Qualcomm Incorporated and Old Dominion Freight Line, Inc.
Donna Ritter is FleetNet’s new Sales and Marketing Manager. In this newly created role, Donna will manage all of FleetNet’s inside sales personnel and non-national account customer service representatives. Under Donna’s leadership, FleetNet expects to increase the number of persons in both of these positions. Donna has twenty years of successful sales and sales management experience, most recently as the Advertising Manager of The Gaston Gazette in Gaston, North Carolina.
FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and non-scheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's Roadside coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of over 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.
Contact: Ms. Heather C. Holt
Telephone: (800) 438-8961 Ext. 2544
Press Release - (Cherryville, North Carolina, January 10, 2008) FleetNet America, Inc announces the recent promotion of Bryan Johnson to Server and Network Administrator. In this new position, Bryan will be the primary contact for all technical services and questions. Bryan has an extensive background in server administration in addition to his programming and development skills and will be a great asset in this new position. Bryan previously held webmaster and programming positions with FleetNet America, Inc.
This new position was created during the restructure of the IT department due to a vacancy left by Chris Guntharp. As the leader of the technical services for FleetNet, Chris played a major part in the technological advances FleetNet America, Inc made in the past year, including the introduction of a Cisco voice-over-IP telephone system and contact center software, as well as CRM (Customer Relationship Management) application.
FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and nonscheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet's call coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of over 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.
Press Release - (Cherryville, North Carolina, January 8, 2008) FleetNet America announces the addition of online invoices to its website thus continuing to expand on the immediate and interactive services available on the web. Customers with a secured web login and special enhanced security will be able to view invoices via the web site.
Available views include all open invoices and invoices not yet priced. For more information regarding access to online invoices, please contact 1-800-438-8961 for Linda Hine ext 2536 or Karen Presswood ext 2607.
Other reports available via the customer portal include Breakdowns by 1) City/State 2) Driver 3) Location or 4) Unit, as well as a VMRS Code Summary report. To view these reports: click the "Reports" menu option, then "Roadside Services". Next to each report a reference to "Add to Favorites" gives the customer the option to save the particular report on the "dashboard" for quicker access to commonly used reports. These reports plus many more are active for all web users with current logins
FleetNet America, Inc. is a third-party vehicle maintenance company that coordinates scheduled and nonscheduled service to truck fleets, owner-operators, original equipment truck manufacturers and after-market equipment providers. FleetNet receives nationwide service calls regarding on-the-road breakdowns at its 24-hour-a-day, 365-day-a-year call center in Cherryville, North Carolina. FleetNet’s call coordinators, who average more than 20 years of truck maintenance and repair experience, utilize a network of over 60,000 truck repair vendors to assist in providing vehicle repair and emergency road service throughout the continental United States and Canada.