Enhanced Communication with Artificial Intelligence
FleetNet America is pursuing artificial intelligence and machine learning strategies to further support communication efforts between FleetNet America, customers and service providers to improve our customer experience. This technology will receive and relay information in a fast and efficient way without leaving you on hold.
Our new virtual agent uses IVR, interactive voice response, allowing you to speak as you would to a human operator. You no longer have to listen to menu prompts, simply tell the virtual agent what you need and she will assist you.