FleetNet America – Enhancing Our Technology to Serve the Customer

Press Release – (Cherryville, North Carolina, January 28, 2011) FleetNet America announces two new partnerships. The first with TechnoCom, enhances FleetNet’s existing roadside and contract maintenance services with text messaging status alerts to customers. Once FleetNet receives a call for assistance and dispatches the appropriate service provider, customers who opt-in to receive this type of status notification will instantly receive a text message with details of when the service provider will arrive on location. Read the full release from TechnoCom.

The second partnership with Pano Logic simplifies desktop virtualization by moving 100% of the processing power to the server, eliminating all endpoint management. “Our operations rest upon experienced coordinators handling customer calls using Cisco’s Unified Communications softphones, USB headsets and dual monitors. With Pano Logic’s next generation device and Pano System, our end users (and customers) didn’t notice a difference when switching over from our traditional PCs, especially considering the new two-way audio capabilities of the Pano System. The excellent user experience together with the unmatched management simplicity makes Pano System the best solution we could have asked for,” states Bryan Johnson, Director of IT. Read the full release from Pano Logic.

FleetNet America, Inc. is the premier industry leading third-party vendor management company that coordinates maintenance management services comprising emergency roadside events and all other scheduled/unscheduled services for commercial and material handling equipment. FleetNet’s Coordinators and Fleet Managers, who average more than 25 years of maintenance and repair expertise, utilize a network of over 60,000 vendors throughout the continental United States and Canada. Through the FleetNet Select Towing and Recovery Program, FleetNet’s customers have nationwide access to preferential towing and recovery providers at competitive prices. TMcare, a division of FleetNet, specializes in fleet maintenance management programs and customizes solutions to the customer’s specific needs thus becoming a true partner in managing their fleet maintenance and keeping equipment fully compliant.

Contact: FleetNet America, Inc
   Ms. Heather C Holt
   Telephone: (800) 438-8961 Ext. 2544