Roadside from
FleetNet America

FleetNet’s Roadside service gets your fleet back on the road fast. An experienced mechanic reviews the details of the event, assesses the situation and dispatches the appropriate service provider to the breakdown location.

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Service & Benefits

Emergency Roadside

FleetNet’s maintenance management helps to keep your fleet safe and compliant.

Access to 65K+ Service Providers Nationwide

Our investment in securing the finest and largest service provider network assures superior roadside service.

24/7/365
Call Center

Our team is always available to provide you with prompt and reliable support year round.

Vehicle Maintenance
Reporting Standard (VMRS)

FleetNet America captures and records detailed repair information on each maintenance event.

Cost Savings Calculator

See how much you can save when you
partner with us.

See Savings

Roadside also includes

Access to Cox Automotive’s technicians
Consolidated billing
Customer approval thresholds

Roadside Process:

Breakdown Occurs

Contact FleetNet via phone, web, In cab, or mobile app. New Event is established.
Dispatch Service Provider

A FleetNet Roadside expert will triage the problem and determine a course of action.
Service Provider Arrives

An experienced mechanic will take the necessary steps to get your equipment running again.
Follow Up

Once Complete, your FleetNet rep will follow up with the service provider, notify your company of the completion.
Invoicing, Audit, Coding

FleetNet audits invoices for accuracy. VMRS coding is applied to track, analyze and report on equipment performance.

Roadside Coverage Map:

Towing and Recovery from Fleetnet America

Dependable, affordable fleet towing and recovery when it matters most.

When one of your vehicles needs a tow, chances are your profits may get stuck in neutral. But when you team up with FleetNet America for towing and recovery, you can ensure you’re up and running quickly. Not only will you have access to the largest nationwide medium- and heavy-duty towing network available, you’ll also get a faster response and enjoy up to 34% off “walk-in” rates plus access to 24/7 semi-truck towing.

Service and Benefits:

Comprehensive fleet towing and recovery services – access a heavy-duty tow truck virtually anywhere across the country.

Internal auditing of service
provider invoicing for accuracy

Contracted rates with service providers to keep rates fair and affordable.

Accident management services

Insurance certificates on-file for quick and easy access.

Avoidance of non-consensual
towing and reduced police call-outs due to quick response times and round-the-clockavailability

Equipment Relocation, Driveaway and Storage

If you need to relocate equipment within your system or move abandoned or new equipment to another location, we have solutions. We’ll find you the best available rate based on the location of your unit, driver availability and timeframe that fits your needs. Storage solutions are also available with the ability to get PMs and inspections complete while units are on-site.

Don’t get caught scrambling when you need
a tow – let us get you up and running quickly.