FleetNet America Leadership Team
FleetNet America® excels in vehicle maintenance and repair solutions for commercial and private fleets. Meet the FleetNet America management team and view a brief resume for each member of the group that leads over 350 FleetNet employees.
Chief Executive Officer
Gary Cummings joined FleetNet in 2005, bringing expertise in the areas of accounting (non-practicing CPA in the states of Arkansas and Texas) and information technology. He has been affiliated with ArcBest Corporation® (parent company of FleetNet America) and its subsidiaries in various capacities since 1992. Prior to joining the ArcBest organization, he was the Director of Information for GI Trucking Company. He became President of FleetNet on February 1, 2011, and succeeded Oren Summer as CEO on July 1, 2011.
John Wood joined FleetNet in 2012 as Executive Vice President of Finance & Administration, bringing over 27 years of expertise in finance and administration management. Prior to joining FleetNet, he was Controller for DeWitt Petroleum, CFO of GI Trucking and Revenue Control Manager for Carolina Freight Carriers. He became President of FleetNet on December 1, 2018.
Executive Vice President, Sales & Marketing
Jim Buell joined FleetNet in 2012, bringing over 30 years of expertise in sales and marketing management. He is responsible for planning, development and implementation of all sales and marketing strategies for FleetNet America. Additionally, Jim facilitates growth and goal attainment of new and existing accounts while also working to maintain and improve customer satisfaction levels. Prior to joining FleetNet, he held sales and marketing roles in Fortune 500 companies including Procter & Gamble, Clorox and Johnson Wax.
Executive Vice President, Operations
Stephen Crane joined FleetNet in 2007. He is responsible for planning, managing and coordinating the day to day operations of TMcare®, as well as overall responsibility for Roadside and Vendor Relations. He was employed with Carolina Freight Carriers for over 15 years, beginning as a terminal manager and working up to managing the largest facilities in the system along with other responsibilities at the corporate office in Cherryville, North Carolina. Prior to joining FleetNet, he held various management positions with several trucking companies that resulted in positive sales growth and productivity.
Executive Vice President, Information Technology
Bryan Johnson joined FleetNet in 2007. He is responsible for management and coordination of the Information Technology department. Since joining FleetNet, he has been in numerous technical and management positions, propelling the company toward innovative and robust solutions designed to further the efficiency and resiliency required by the company.
Vice President, Roadside Operations
Don Doty joined FleetNet in 2016. He is responsible for planning, development, and management of FleetNet America's Roadside Operations and Service Provider networks. He has over 13 years of transportation services management and retail management experience. Prior to joining FleetNet, he held management positions with other companies associated with the transportation services industry.
Vice President, Sales
Paul Gildenhorn joined FleetNet in 2011, bringing over 22 years of experience in managing large teams of sales professionals. He is responsible for building, equipping and leading a team of senior sales executives to deliver customer-focused ideas.
Vice President, Software Solutions
Jeffrey Godwin has over twenty-five years in the towing industry. His experience in the towing business began with a dispatch and office management role and has included every aspect of towing company operations. Jeffrey was a part of Texas operations purchased early in the RoadOne consolidation and worked in that corporate office, responsible for over 100 field IT operations nationwide. He joined towXchange (now TXI Systems) as a partner in late 2003 to continue the sales of the software system and benefits program developed while at RoadOne. Jeffrey is currently President of FTI Groups, offering the towPartners program as well as a variety of industry tools marketed under the sureEcosystem brand. FTI Groups is now part of the ArcBest family of companies.
Vice President, Controller
Jeremy Mikell joined FleetNet in 2008. He is responsible for providing leadership, planning, and the coordination of the finance and accounting functions of the company in accordance with generally accepted accounting principles (GAAP). Additionally, he leads the efforts of the BI, Analytics and Training & Change Management teams. Since joining FleetNet, Jeremy has held various accounting and management positions, bringing clear focus and discipline to his areas of responsibility.
Vice President, TMcare® Operations
Tim Moore joined FleetNet in 2016, bringing over 30 years of fleet operations and maintenance management experience. Prior to joining FleetNet, Tim held various management positions in his career most recently with Watkins Refrigerated preceded by FedEx Freight, Watkins Motor Lines and Carolina Freight Carriers Corp. He is responsible for leading the TMcare® Operations team.
Senior Director, Roadside Quality Solutions
Evan Costner joined FleetNet in 1997. He is responsible for managing and leading the on-boarding processes for new Roadside customers as well as designing, managing and implementing protocol changes for existing customers. He also ensures systems and related processes are optimized for Roadside operations, collaborating with the Roadside management team for an overall quality customer experience.
Director, TMcare® Fleet Management
Bob Anno joined FleetNet in 2019. He is responsible for customer insights and business reviews, working with the sales team to use the data on past performance to project future results. He also is responsible for the management of the TMcare® Fleet Manager team. Bob has 38 year experience managing various fleet, transportation and logistics operations. Prior to joining FleetNet he was at Amazon where he was engaged in the startup of their middle mile transportation services. Bob's experiences include director positions at AutoZone, The ServiceMaster Companies and LKQ. He has also managed 3rd Party Logistics operations and a variety of operational management positions at Frito-Lay. Mr. Anno is a U.S. Army veteran where he served as an Armor Cavalry officer.
Director, Invoice Processing
Misty Bryant jointed FleetNet in 2008. She is responsible for providing leadership and direction to the Billing, Costing, AR/AP, Credit, and Collections teams. Since joining FleetNet, Misty has served in various capacities in the Accounting, Roadside, and Vendor Relations departments. She is a graduate of the ArcBest Leadership Academy's inaugural class and is a TMC certified VMRS specialist.
Director, IT Technical Services
Steve Cochran joined FleetNet in 2019 as Director, IT Technical Services. He is responsible for leading a team that will manage the systems responsible for Client Technologies, Network Infrastructure, and Data Center Operations. This team works closely with the Software Development department to support and manage the implementation and daily operations of applications to both internal users and external clients. With previous roles including data center operations management, engineering, and other information technology experience Steve brings over 35 years of knowledge to this organization.
Director, Software Development
Joel Filardi joined FleetNet in 2018. He is responsible for overseeing day to day operations planning and strategy for the Software Development Department. Prior to joining FleetNet America Joel managed Omni Channel Digital Solutions teams at Lowe's Companies, where he helped to lead digital transformation, innovation, testing and software engineering strategy for e-commerce, as well as I.T. store operations, supply chain and distribution. Joel managed technology professionals in the U.S. and India and brings with him over 15 years of experience in Information Technology. Joel has also held leadership roles at Thermo Fisher Scientific, and Blue Cross Blue Shield. Joel holds a Master's of Science degree from Duquesne University.
Director, Marketing & Customer Experience (CX)
Heather Holt joined FleetNet in 2005, bringing over 20 years of experience in sales and marketing. She is responsible for planning, development and implementation of all internal and external marketing strategies, communications and public relations activities. She also facilitates customer development through various marketing and customer service programs.
Director, Vendor Relations
Daryle Shuford joined FleetNet in 2008, bringing over 30 years of experience from various positions within the trucking industry. His experience ranged from Tire Technician, Diesel Technician, Shop Supervisor, Service Manager and Director of Maintenance prior to joining FleetNet. During his time with FleetNet he has held the positions of TMcare Fleet Manager and Director of Roadside Fleet Solutions prior to his current position. He strives to continuously strengthen relationships with service providers, while working to ensure our electronic connectivity and utilization continues to grow. Daryle has received various awards including the Craftsman Award, Achievement on Diesel Troubleshooting, as well as being one of the first TMC VMRS Specialists certified to 2014.
Director, Human Resources
Jane Stafford joined FleetNet in 2011, bringing over 20 years of human resource experience. She is responsible for employee recruitment, plus development, implementation and continuous staff improvement to ensure accurate and efficient operations. As the principal developer and facilitator of personnel protocols and procedures, she fosters the FleetNet Family focus and recommends improvements through systems' efficiencies.