Traditionally, fleet maintenance followed a reactive approach: a vehicle breaks down, it’s towed for repairs, and then returned to service. This method often leads to unexpected downtime and increased costs.
Using Remote Diagnostics you can transition to a proactive maintenance strategy. Rather than waiting for the vehicle to fail, customers can leverage telematics and remote diagnostics, to gain real-time insights into vehicle health, allowing you to address issues before they escalate.
Understanding Remote Diagnostics
Modern vehicles generate numerous fault codes from various systems engine controller, transmission controller, brake controller, and a variety of other controllers in the vehicle. These fault codes can indicate a range of issues, from minor ones to severe problems.
A remote diagnostics system helps identify fault codes and supports repair prioritization. FleetNet powered by Geotab offers a comprehensive approach by combining live vehicle mapping, health reporting, fault code action plans, and real-time alert notifications
When an engine fault is detected, the GO9 telematics device from Geotab captures and transmits the data—along with GPS location and additional vehicle information—for analysis. The system then delivers a detailed report to the customer that includes fault descriptions, severity levels, and recommended next steps.
This system enables you to make informed decisions quickly, minimizing downtime and optimizing fleet performance.
Through the Geotab Marketplace, customers can also upgrade to Noregon TripVision, Navistar’s OnCommand Connection (OCC) and/or Eaton IntelliConnect Remote Diagnostics
Benefits for Your Fleet
Implementing remote diagnostics offers several advantages:
- Proactive Maintenance: Identify and address issues before they lead to breakdowns.
- Efficient Repairs: Access detailed fault information to streamline repair processes.
- Increased Uptime: Reduce unexpected downtime, keeping your fleet operational.
- Enhanced Visibility: Monitor vehicle health across your fleet in real-time.
In most fleets, approximately 10% of their vehicles have a high severity fault occurring at any given time.
Implementation and Results
Customers implementing remote diagnostics typically spend the first 2-3 months proactively identifying failing vehicles and repairing them before a on road failure occurs. After the initial 2-3 month cleanup, fleets will begin to see a significant reduction in downtime.
A fleet’s actual experience will depend on previous maintenance practices, driver quality, and dedication to the program. With that being said, many fleets have reduced their downtime by 30%
Getting Started
To learn more about implementing remote diagnostics in your fleet, fill out the form to have a FleetNet telematics specialist contact you.
